Job Overview
A hospitality organization in Dubai is looking for a Reservation Agent to manage accommodation bookings and assist guests throughout the reservation process. The role requires clear communication, accuracy, attention to detail and professional customer service.
Key Responsibilities
- Handle hotel, resort and accommodation booking requests.
- Process new reservations, changes, cancellations and confirmations.
- Respond to customer enquiries by phone, email and other channels.
- Explain room options, rates, availability and facilities accurately.
- Maintain reservation records and guest information.
- Coordinate booking requirements with Front Office, Housekeeping and other departments.
- Follow up on pending reservations and special requests.
- Resolve customer concerns professionally.
- Enter booking information accurately into the reservation system.
- Prepare reservation reports and assist with related administrative work.
Job Details
Location: Dubai, UAE
Industry: Airlines
Experience: 1–2 years
Job Type: Full Time
Gender: Any
Salary: Not specified
Benefits
The source listing mentions a competitive package, professional working environment, training and career development, annual leave and employment benefits under company policy.
How to Apply
Send your CV through WhatsApp to +971 52 557 7101 or email hr.globale@gmail.com.
Source: BuzzOn / Khaleej Times.